2020 Staffing Trends For Staffing Professionals
Staffing professionals have experienced a huge shift just in the past decade in the way the hiring process works, with an ever-growing landscape of technological tools and advances ready to help find the best candidates more effectively. The key resources that will be excited about now and in the coming year are again mostly related to technology. The overall streamlining and automating job patterns are continuing in 2020, and potentially beyond. Let’s look at some developments in jobs in 2020 that we hope to see gaining more attention in the coming months.
If possible, Automation
Many staffing professionals prefer automated resume scanning through their ATS program to scan every resume manually before their eyes glaze over — nobody wants to take the time to input details manually into their data systems. Automated processes make staffing truly more efficient. Automated onboarding, for example, will minimize the tasks that new hires need to perform and hiring professionals can automate metrics so they no longer need to pore over spreadsheets to assess their strongest customers. Automation will reduce the number of steps required to conduct a background check. It can even automate the sending of follow-ups with candidates.
Most importantly, perhaps, employees might be most excited about automation and sourcing, which is a top priority for many employee professionals. While most automated tasks help professionals reduce labor-intensive work, sourcing involves careful thought and strategy, because it is the building block of every job search. Automating sourcing can support talent.
Texting as a way of communicating
Texting with candidates is a 2020 staffing trend that is exciting because it’s instant for some professionals. Almost every candidate that you want to meet is always bringing their phone around with them. And whatever you’re texting, it must be short and sweet — that’s the medium’s nature. From the candidate’s perspective, it’s easy to write back a quick text, whether on the bus or at a restaurant, no matter where they are. Responding via text is much simpler than picking up a phone call.
As a staffing professional, You’ve got a short space to pitch yourself and connect with candidates wherever they are. It may have seemed jarring to some candidates just a few years ago to receive a text as a potential hire because it comes off as much more casual than an email, which can include a standard letter format, a “sincerely” and the title and address of the sender’s position. As it becomes more popular, the practice of texting should make it easier to communicate with candidates both for their pace and as a means of keeping candidates more conveniently engaged in the campaign.
The Use of Chatbots
Several retail websites have been adopting the chatbot to connect with clients. Instead of referring people to a website full of FAQs, chatbots use artificial intelligence (AI) technology and natural language processing to identify and answer questions from people with the specific information that the user wants. Why sift a customer through details that they don’t need when it’s better to give them the response faster? This form of software may be useful for applicant engagement when applied to the hiring process. Candidates often have the same questions coming up again and again. Instead of employee professionals taking the time to respond the same way, bots will remind and keep the candidates engaged in the process again and again.
Saving time and improving access to AI
Taking automation one step further, AI has many potentials to improve the hiring process in multiple areas. Perhaps one of the most exciting is job advertising, where there are plenty of potential data to be sifted by. “If you’re sick of sifting through resumes, you could find it a bit time-consuming to scour the whole internet for the best job ad placement. But AI is not going to get tired of the task and can do it very effectively. Job ads on CPC bidding boards make the process overwhelming. But AI tech, which has algorithms that can predict the best sites for your post or optimize your job ad budget, is a really exciting option for employees with lots of jobs to fill.
Time and resources are put into the skills
The reskilling trend meets a talent shortage challenge by extending the staffing agency’s scope from scouring for talent to talent creation. If it takes hold, this trend in staffing for 2020 will be an exciting expansion of the talent acquisition sector. Candidates may have one type of skill, but be prepared and willing to learn another type of skill that is better suited to industry needs in the current economy. Through investing in online learning, training programs, or apprenticeships, employee companies will better meet customer demands through recruiting potential candidates and ensuring that talent is fostered and “upskilled.” Although this trend is not about tech, it is still a kind of trend. Industries seeking tech-savvy workers will be most involved in this movement towards hiring in 2020.
Conclusion:
2020 will be a crucial year for organizational dynamics related to artificial intelligence in staffing trends for staffing professionals. Artificial intelligence has grown from an uncertain future vision to an increasing suite of HR applications that are affordable and easy to use.
A future workforce will be made of a complex, quick, and digital environment-one that can efficiently meet multiple requirements. With the adoption of AI technology 2020.
